PAID Unisex Premium Sweatshirt

RETURNS/EXCHANGES/REFUNDS 

Our items are all printed to order in our printing house. Therefore, we are unable to offer returns, exchanges, or refunds for our apparel. All items purchased are final sale. We thank you for understanding this policy!

I RECEIVED A DEFECTIVE / WRONG PRODUCT

Oh no! We apologize for the mistake and want to ensure you get the right item as quickly as possible! For us to do so, please contact us from our contact page. Be sure to do the following:

Include your order number, name and email used on the order

Detail the issue 

Attach a picture of the product(s) showing the mishap. Example: showing the defect, the incorrect size received, or wrong item.

WHEN WILL MY ORDER BE SHIPPED?

Due to complications regarding the COVID-19 virus and social distancing practices orders may take 7-16 business days to process and ship. But we assure you, we will get to work on your order as soon as you place it. 

MY ORDER SAYS DELIVERED BUT I HAVE NOT RECEIVED IT, WHAT SHOULD I DO?

USPS/FedEx is responsible for the delivery of the package. In the event you are unable to locate the package posted “in-transit” or “delivered” we recommend contacting your local post office.

SHIPPING ADDRESS

We can not be held responsible for any shipping address discrepancies which includes lost, stolen, misplaced, or incorrectly delivered shipments. It is the customer's responsibility to provide the correct information before submitting their order. If the shipping or product information provided is incorrect or incorrectly entered at the time of purchase we are not able to make any changes.

DELIVERY FAILED

If your order is returned to our facility by USPS due to any address discrepancies you will be completely refunded.